Privacy Policy

Last updated: 1st of February 2025

Rapido Entertainment s.r.o. respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

  • Personal Data: Name, email, and wallet address when you sign up or purchase tokens.
  • Technical Data: IP address, browser type, and device information.
  • Regulatory Compliance: Personal data input via the Registration form will be processed by our fully regulated broker house FIMA Crypto d.o.o. to ensure compliance with regulatory KYC/AML procedures and prevailing EU legislation.

2. How We Use Your Information

  • To process transactions and provide customer support.
  • To improve website functionality and security.
  • To comply with legal obligations.
  • To send promotional and marketing communications, if you have provided your explicit consent.

3. Marketing Communications and Consent

  • We may send promotional offers, newsletters, and other marketing-related communications.
  • You have the right to opt-in or opt-out of receiving marketing emails at any time.
  • If you no longer wish to receive marketing communications, you can unsubscribe using the link provided in our emails or by contacting us at support@rapidotoken.com.

4. Data Sharing

We do not sell your data. We may share it with:

  • Legal authorities if required by law.
  • Payment processors for transaction handling.
  • Security partners to prevent fraud.

5. Cookies and Tracking

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

6. Security Measures

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and users should take precautions to protect their accounts.

7. User Rights

  • Access and update your data.
  • Request deletion of your personal data.
  • Opt out of marketing communications.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy as needed. Continued use of our services implies acceptance of any changes.

10. GDPR Compliance

We are committed to ensuring compliance with the General Data Protection Regulation (GDPR). Users have the right to:

  • Request access to their personal data.
  • Request correction or deletion of inaccurate or unnecessary data.
  • Object to processing and request data portability.

11. Contact Us

For privacy inquiries, contact us at support@rapidotoken.com. To ensure your request is properly handled, please include "PRIVACY" in the subject line of your email.

Frequently Asked Questions

Can't find the answer you're looking for? Reach out to our customer support team.

  • There is no set deadline, but please note that only 160 million tokens are available at a discounted pre-sale price on a first-come, first-served basis.

    • Minimum investment for Private person: $250 USD
    • Minimum investment for Institutional entity: $5,000 USD
    • Maximum investment: There is no strict maximum limit; in case you plan to purchase very large number of tokens, please reach out to us to discuss your personalized investment plan.

  • You can pay for tokens in Euro (EUR) by IBAN bank transfer or by cryptocurrency wallet in Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), Build and Build - formerly Binance Coin (BNB), Solana (SOL), XRP (Ripple), Cardano (ADA) and Tron (TRX). Credit and debit cards are not supported yet but we plan to add card payments support in Q2 2025.

  • You can use any wallet which supports the SORA Network, popular wallets are:

    • Fearless Wallet (Recommended)

      A user-friendly wallet supporting 80+ blockchains. It offers secure storage, staking, and seamless token management. More info.

    • SORA Wallet

      A self-custodial DeFi wallet designed specifically for the SORA ecosystem. It allows users to hold, send, receive, swap, and pool SORA tokens. It also integrates with Polkaswap for decentralized token swaps and liquidity provision. More info. Read more about setting up your SORA wallet account here.

    • Atomic Wallet

      A multi-currency wallet supporting SORA (XOR) and 300+ other assets, providing secure storage, instant swaps, and staking. More info.

    • MathWallet

      A multi-chain wallet that includes SORA network support, allowing users to manage SORA assets alongside other cryptocurrencies. More info.

    • COINS Wallet

      A free, non-custodial multi-coin wallet that supports SORA (GROK) and over 2,000 other crypto assets, offering secure storage and management features. More info.

  • The SORA Network ecosystem is expanding, and Rapido plans to launch its own highly secure and user-friendly X-Wallet as soon as SORA transitions to its third iteration, built on Hyperledger Iroha 2. This upgrade, combined with the X-Wallet's advanced features, including FIAT support, will further enhance usability, performance, and scalability, delivering a best-in-class experience for users.

  • Once your funds have been transferred and processed, your RLST tokens will be sent to the crypto wallet address you provided.

  • After completing the transfer, you will receive a confirmation email with your payment details. You can also verify your token balance in your crypto wallet.

  • Pre-listing discounted sale RLST Tokens are vested according to the distribution schedule outlined in our Whitepaper (if you haven't read it yet, please download it). During the vesting period, tokens are subject to transfer and trading restrictions. For more details, please contact support@rapidotoken.com.

  • If you experience any issues or make a mistake during registration or transfer, please contact our support team at support@rapidotoken.com. We will assist you as quickly as possible.

  • We will provide updates via email and our website. To stay informed about important announcements, subscribe to our newsletter and follow us on social media.

  • Yes, we take your privacy and security seriously. All personal information and documents are processed securely in compliance with data protection laws to ensure confidentiality.

  • If you can't find the answer you're looking for, reach out to customer support team at support@rapidotoken.com.

One Token, Multiple Benefits

Rapido unifies and elevates essential elements from diverse platforms, crafting an innovative super app that pushes the boundaries of entertainment.

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